The pillow came out looking GREAT...it arrived on time, in good condition, and the printing quality was outstanding. It gives me a chuckle every time I see it, since it looks just like my dog sleeping on the couch. The 14x14" size was a bit smaller than I envisioned, so I wish I had ordered the larger size...if in doubt, err on the side of "going big." Otherwise, very happy with my purchase.
My mug was perfect. It makes me tear up looking at it, because it does look so much like myself and my beloved dog. They did a wonderful job from start to finish. Would recommend them in a heartbeat. Thank you so much for my most precious gift.